• HP_Enteprise

    01. Fault Logging

    Our system provides Principle Partners with a structured fault logging method for product repairs, updates, and closure, with API integration.

  • HP_Enteprise

    02. Diagnosis & Resolution

    Our trained engineers efficiently diagnose and resolve faults, minimizing partners' warranty costs by avoiding unnecessary events and impacts.

  • HP_Enteprise

    03. Service Material Management

    Our system actively tracks service parts from issue to return, ensuring timely availability and delivery for effective repairs.

  • HP_Enteprise

    04. Effective Case Resolution

    Our trained engineers ensure repair case completion through accurate system updates, customer follow-up, and timely service part returns, improving satisfaction and repair economics.

HP Inc Service Centre (Singapore)

221 Henderson Road, #06-13 Henderson Building, Singapore 159557

Monday to Friday: 9:00am to 6:00pm 

Saturday: 9:00am to 1:00pm (Applicable for Omen & Spectre Premium Product Support)

Excluding Sunday and Public Holidays

Razer Service Center (Malaysia)

50-06-02, Level 6, Wisma UOA Damansara50, Jalan Dungun, Bukit Damansara50490, Kuala Lumpur 

Monday to Friday: 9:00am to 6:00pm

​Excluding Saturdays, Sundays and Public Holidays