Services + Technologies = Success!
With everything turning virtualised or "as-a-service", IT services is no longer just the enabler to implement or support IT hardware gear. It is now a critical component to every successful IT Strategy.
While we have started off as a Computing Part Reseller, over the years, we have accumulated valuable experiences, best practices and learning in the world of IT Services. We have adopted and internalise various methodologies like Microsoft Operation, ITIL Framework and McKinsey Plan-Build-Run to help our customers better manage their services requirement and achieving beyond expected outcome.
Managing Services Lifecycle
Plan
- Requirement Assessment
- Solution & Design
- Complex Projects
- Proof of Concept
- Project Strategy Planning & Execution
Build
- Staging & Configuration
- Supply Chain & Logistics
- Project Planning
- Transition Planning
- Deployment, Monitoring & Reporting
- User Acceptance Test
Run
- Service Desk, Walk-in Centres, Field Services
- Incident & IMACD Management
- Transformation Planning
- Tech Refresh, Migration, Relocation
- Event Support Projects
Decom
- Compliance & Audit
- Data Sanitization & Inventory Reporting
- Sanitization Certification
- Asset Disposal & Recovery
- Reverse Logistics