Microsoft Office 365 Managed Service

Let us assist your organization to optimize your Microsoft 365 investment and cost. Our tech team is experienced, responsive and service quality oriented.

Our Expertise

Our experienced Microsoft Office 365 Administration Team provides:

  • Service Request Administration & Incident/Problem Management
  • Multiple skills - Exchange Online, Skype for Business, Teams, OneDrive, Sharepoint Online, Enterprise Mobility Suite (EMS), Intune, Yammer, Advance Threat Prevent (ATP) and many more
  • Manage Microsoft 365 Accounts
  • Fast Response with Good Service Level

Service Description

Day-to-Day Administration

We act as your IT team in providing the required administrative tasks on Microsoft Office 365 Account Management, from initiation, onboarding, briefing and delivery.

Incident & Problem Management

In the event of your users encountering issues on Microsoft Office 365, we provide support services to help your users get back on productive status as soon as possible. Problems are identified to root causes and ensure permanent fixes are put in place.

Service Request Management

From new user onboarding to account password reset, and changes of mailboxes ownership, we track each Microsoft Office 365 service request from initiation till completion and are aligned to your organisation's IT security and usage policies.

Advanced Services

With our advanced expertise on Microsoft Office 365, we can provide your organisation with critical tasks including;

  • email tracing
  • deterring phishing tactics
  • advise action for malware in email attachment
  • create Safe Link Policy
  • approach for Office 365 Message Encryption
  • and many more.

Find Out More

Contact us today to find out more on how we can help your organisation deliver the best value of your Microsoft Office 365 investments and simplify your IT support services.