Our IT managed services empower customers to focus on their core business activities while relying on a trusted partner to handle their IT needs efficiently and effectively.

How we can help you

Lack of IT equipment and services management

We take responsibility for managing your organization's IT equipment and services.

Unclear service delivery and service levels

We provide structured and comprehensive service delivery with well-defined service levels for every project.

End-user workplace support

Our Service Desk provides remote support for incident and request management through various channels such as telephone, email, chat, and platforms like Slack and Teams. We follow ITIL-based support processes to efficiently handle user issues and provide timely resolutions.

Asset management services

Our asset management services cover end devices, including imaging solutions for PCs and printers.

Large-scale deployment and migration projects

We specialize in managing large-scale end-user computing devices deployment, migration, and relocation projects, as well as tech refresh assessment, planning, and project management.

Cloud services support

We provide support for cloud services such as Microsoft Office365 and virtual machines.

Data center support services

Our support services cover data centers (DC), network operations centers (NOC), and security operations centers (SOC).

Hardware maintenance and support

We offer hardware breakfix, preventive maintenance, and field support services.

Business continuity planning support

We assist in business continuity planning to ensure uninterrupted operations.

24x7x365 coverage and redundancy

We provide committed service levels with 24x7x365 coverage and maintain hot-standby service parts for redundancy.

  • People

    By prioritizing training, development, and talent cultivation, we play a vital role in ensuring that our people possess the necessary skills, knowledge, and experience to drive organizational and project objectives effectively.

  • Process

    By strategically placing the right individuals in key positions, we establish a framework for identifying, designing, and regularly reviewing processes to ensure their relevance and alignment with objectives.

  • Technology

    By leveraging appropriate technologies and implementing automation, we unlock a new level of efficiency that contributes to the achievement of our overall objectives.

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  • IT Infrastructure Maintenance

    IT Infrastructure Maintenance​

    Our company provides comprehensive maintenance support for IT equipment, ensuring smooth operation and preventing costly downtime, even in cases where manufacturer support has been discontinued.

  • IT Managed Service

    IT Managed Services

    With our managed service engagement, we aim to alleviate the burden from your organization's internal IT team, allowing them to focus on more strategic initiatives and core business objectives.

  • Product Repair & Support

    Product Repair & Support

    Our company offers technical expertise in repairing and supporting various products, including servers, storage, PCs, notebooks, printers, MFPs, and interactive TVs, with diverse support solutions.

  • IT Infrastructure Build-&-Run for Small Medium Operations (SMO)

    IT Infrastructure Build-&-Run for Small Medium Operations (SMO)

    Our Small Medium Operations (SMO) clients rely on efficient IT infrastructures for smooth operations, and we assist in designing and constructing these solutions, with maintenance support packages and alternatives provided post-implementation.

  • End-User Computing

    End-User Computing

    Our expertise in Service Desk and Deskside Support has enabled clients to focus on their primary objectives while catering to end-user requirements in the rapidly evolving End-User Computing landscape.

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